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October 2004 new statutory grievance procedures cam into
force. This made it necessary for employers to follow
a series of steps to ensure grievances are investigated
and handled in an appropriate manner.
If an employee is still working for you when they make
a grievance claim the standard procedure should be used.
If they are no longer employed you can ask the ex-employee
if they are comfortable with using a modified procedure.
If you do use the modified procedure, you should ask
the ex-employee to confirm their acceptance in writing.
Grievances in employees and ex-employees if not handled
correctly could be very costly.
So if you don’t have a grievance procedure in
place, please contact us.
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